Virtual Assistant: The Interview
You’ve come this far, all on your own, now comes the big moment: the face-to-virtual-face interview. I have to admit, I was a little nervous.
I read through Virtual Staff Finders FAQs, I listened to Chris Ducker’s podcast, I went through my job description again, had my interview questions ready in front of me and I carefully read through the CVs of the three candidates. I was as ready as I was going to be.
The calls were to be on Skype and I didn’t know if that meant video or just audio. I was hoping for video as you can learn more from a person through their gestures and facial expressions. It was just about time to go and I chatted on Skype with my first candidate.
Video (or in-person) interviews allow you to get a much better idea of the character of the interviewee
We decided on video and it made a big difference. I could see them laughing, thinking, as well as how they reacted when the audio went out once. It was also helpful just to get an idea of their surroundings and state of mind. Hopefully they felt the same connection. Only my third interview didn’t use the camera. Too bad, but his English was so much better that it made up for it.
I won’t go into detail about each interview, but it was quite a wide range of personalities, experience, and confidence in just the three people. Two of them were younger and had less experience whereas the third clearly had more confidence and more experience. That made a big difference in helping me decide who to choose.
Confidence comes out–or doesn’t–when fronted with open-ended questions
I kept in mind that I’m hoping for a long-term relationship with one of these guys, so communication was key. The third one had a much more comfortable grasp of English which meant we could talk more deeply about certain subjects. Our back and forth question and answer was more smooth and I got the sense that there wasn’t that delay that comes with on-the-fly translation that comes with second languages. The open-ended questions brought about thought-out responses and in a few cases, surprisingly knowledgeable ones. Once I was floored to hear a response that I had no idea about–but was a superb idea. That’s a great sign when they know more about a topic than you do.
I never regret meeting clients in person and here with the job interviewees, I had the same feeling. It really made it clear who would be the best candidate and now that they’re done, I know who I’m going to choose.
When I got off that final call, I had a thought I haven’t had in a while: I can see the light at the end of the tunnel. Maybe I found someone who can help me dig out of my endless quicksand pit of work to get on top of it, maybe, gasp, get ahead, and be available to be proactive (pro what?) and work on my business instead of in my business.
I’m not going to get my hopes up too high just yet, but at the moment, I’m giddy.